What is stored
Shigram stores an encrypted face template, not raw photos. Face data is stored in India on Amazon Web Services and Google Cloud servers in Mumbai; those providers host the data for Shigram.
SHIGRAMPAY
Your face is your ID. Only when you choose.
A more familiar checkout starts with your permission. Choose optional recognition for payment.
You can order without registering your face.
YOUR CHOICE, EVERY TIME
Three permissions.
Each one is yours.
Payment, rewards recognition and marketing are separate choices.
The controls above illustrate how those choices stay independent.
01
Register if you choose
Optional face registration lives in the app.
02
Set your preferences
Choose the purposes you are comfortable with.
03
Choose recognition
Start the recognition experience at checkout.
04
Complete your visit
Review your bill and choose how to pay.
Not today? That works too.
Ordering doesn’t depend on your face. Choose another available UPI, card or cash payment method at checkout.
Read the fine print.
Clear information belongs beside every choice.
A CLOSER LOOK
Recognition with a choice at every step.
ShigramPay face recognition is optional. Registration requires explicit consent and is available to users aged 18 and over. You can continue using other available payment options.
What is kept separate
Nothing is stored on the kiosk. No third party receives face data for its own purposes. Payment and transaction records are held separately, and marketing permission is a separate choice.
How to delete your face data
You can delete your face data from Profile in the app. It is permanently erased within 30 days. Payment and transaction records may be retained separately for as long as the law requires.