Work with the partners you choose
Bring your own delivery team into the restaurant’s delivery workflow. Discuss your team structure and day-to-day handoff process when setting up the platform.
Delivery
Your restaurant. Your delivery team.
Manage your own delivery partners through Shigram. Keep delivery with the people your restaurant chooses.
Interactive preview
Good things take a little time.
Your café favourites are being made just for you.
Order #1024Takeaway
1 × Cold coffee₹140
1 × Grilled sandwich₹180
In the kitchen
01
Manage your restaurant’s delivery partners
02
Keep delivery operations with your team
03
Connect kitchen handoff with your delivery workflow
HOW IT WORKS
One familiar flow.
01
Set up your delivery team
Set up your restaurant’s own delivery team.
02
Prepare the customer’s order
Prepare and check the customer’s order.
03
Hand over to your delivery partner
Hand the order to your delivery partner.
04
Deliver to the customer
Your delivery partner completes the restaurant’s delivery.
AT YOUR RESTAURANT
Manage your restaurant’s delivery partners
Restaurants can have and manage their own delivery partners. Shigram supports the restaurant’s delivery workflow while the restaurant remains responsible for delivery.
For a delivery issue, customers can contact support, who will coordinate with the restaurant. Delivery availability depends on the restaurant.
Book a free demoON THE OTHER SIDE OF THE COUNTER
From your favourite restaurant, with its own delivery team.
Explore the same connected experience from the customer’s side.
BETTER TOGETHER
Works with the rest of your day.
IN PRACTICE
Delivery stays with your restaurant’s team.
Restaurants can have and manage their own delivery partners through Shigram. Your restaurant chooses the people handling delivery and remains responsible for fulfilment.
Connect preparation and handoff
Prepare the customer’s order, check that it is ready and coordinate handover to your delivery partner. Clear order details help the kitchen and delivery team work from the same request.
Resolve delivery issues together
Customers raise delivery problems with support. Support coordinates with the restaurant to check the issue; refunds for non-delivery or a wrong order follow verification with the restaurant.
GOOD QUESTIONS
Delivery Partner Management — your questions answered
Need a little more help?
Talk to the team
YOUR NEXT CHAPTER STARTS AT THE COUNTER