For restaurants / GST & compliance
Compliance

GST handled for eligible orders.

For restaurant services covered by Section 9(5), ShigramPay issues the invoice and pays GST as the e-commerce operator.

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01

Invoices for eligible restaurant services

02

GST paid by ShigramPay on covered orders

03

Eligible unregistered restaurants can onboard

HOW IT WORKS

One familiar flow.

01

Check your restaurant’s eligibility

Review the restaurant’s eligibility and applicable obligations.

02

Receive a covered order

Receive an order for a covered restaurant service.

03

ShigramPay issues the invoice

ShigramPay issues the invoice for the covered supply.

04

ShigramPay pays the applicable GST

ShigramPay pays the applicable GST in its operator role.

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AT YOUR RESTAURANT

Invoices for eligible restaurant services

Eligible restaurants can onboard without their own GST registration where the registration exemption applies. Sales through the platform still count towards aggregate turnover and registration thresholds.

Section 9(5) applies to specified restaurant services, subject to eligibility and premises rules. Other supplies and the restaurant’s own registration, reporting and tax obligations remain its responsibility. This is not a blanket exemption from GST compliance.

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IN PRACTICE

Understand what is covered before you onboard.

For eligible restaurant services covered by Section 9(5), ShigramPay issues the invoice and pays GST as the e-commerce operator. Eligibility matters; this is not a blanket exemption from a restaurant’s tax obligations.

Check the restaurant and the supplies

Onboarding should establish whether the restaurant’s supplies qualify for the Section 9(5) treatment. Premises rules and the type of supply can affect eligibility.

Separate covered orders from other obligations

Sales through an e-commerce operator still count towards aggregate turnover. A restaurant’s own registration thresholds, other supplies and reporting obligations must be considered separately.

Prepare for an informed onboarding discussion

Share how your restaurant operates and whether it already has GST registration. Discuss which services are covered and how invoicing and settlement records will be handled before starting.

GOOD QUESTIONS

GST & compliance — your questions answered

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